top of page
Europe at night viewed from space with city lights showing human activity in Germany, Fran

Privacy Policy

Effective Date: July 29, 2025

At SaaS.eu, we are committed to protecting your privacy and ensuring your data is handled responsibly. This Privacy Policy explains how we collect, use, share, and protect personal information across our services.


1. Information We Collect

We collect information to provide better services and improve your user experience. This includes:

  • Personal Information: Full name, email address, phone number, billing details, company name, and job title.

  • Usage Data: IP address, browser type, pages visited, session duration, and referring URLs.

  • Device Data: Operating system, device type, screen resolution, and language settings.

  • Account Data: Login credentials, preferences, and support communications.

  • Payment Data: Processed via third-party PCI-compliant providers (we do not store card information directly).


2. How We Use Your Information

Your data helps us deliver and improve services. We use it to:

  • Operate and maintain your account

  • Provide technical support and customer service

  • Send billing notifications and transactional messages

  • Inform you about updates, feature releases, or marketing (with consent)

  • Monitor site analytics and performance

  • Comply with legal obligations


3. Legal Basis for Processing (Under GDPR)

We rely on the following legal grounds:

  • Consent

  • Contractual necessity

  • Legitimate interest

  • Legal compliance


4. Data Retention

We retain your data for as long as necessary to fulfill the purposes outlined in this policy or as required by law. Users may request data deletion at any time.


5. Your Rights (EU & UK GDPR)

You have the right to:

  • Access your personal data

  • Correct or update inaccurate information

  • Request deletion (Right to be Forgotten)

  • Object to processing or withdraw consent

  • Export data (Data portability)

To exercise any of these rights, email us at support@saas.eu.


6. Data Protection & Security

We implement strict administrative, technical, and physical safeguards, including:

  • SSL encryption

  • Role-based access control

  • Secure third-party storage

  • Regular audits and penetration testing

bottom of page